Due to the nature of our business and the handcrafted love that is poured into each creative and custom item, There is a no refund policy,

If the item is defective upon receiving this you may contact us by email (wildopalturquoise.com) within 3 days of receiving, Pictures will be required to send for an exchange, or we can see if the item may be fixed. PLease make sure this is what you are wanting when ordering an item. Once order is placed there is no cancellations within orders. We apologize for any inconvenience this may cause.